International Shipping
※海外在住のお客様も、collective.の商品をご注文いただけるようになりました。
You can purchase our products from overseas.
We have introduced WorldShopping service who will purchase on behalf of you and deliver it to your doorstep. With support available in multiple languages, feel free to visit our website and enjoy shopping in collective.
1. When you access the
website from overseas, the “WorldShopping Cart” will be displayed automatically.
2. Add your favorite items to the WorldShopping cart. Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
Explore
WorldShopping Guide for More details.
Fee
WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See
WorldShopping Fees for details.
*Total Product Price=(Product Price + Domestic Shipping Fee in Japan).
Payment
About Overseas Delivery You can request "Worldshopping'' to buy items on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
For International Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order.
About inquiries
Basically, inquiries to our shop will be handled in Japanese only.
Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.
WorldShopping Contact